Investigations: Conducting a successful investigation starts before the first question is asked.

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A strategic and flexible approach is usually the most important aspect of conducting a successful investigation. Before asking questions, several key undertakings and decisions often need to be made. One is conducting a document review of information, such as employee and student records to glean as much information about the investigation as possible. A review of records provides a good first step, to determine a history of disciplinary action or recent behavioral and performance issues that might reveal a cause for concern. Often, as the past is a good indicator of the future, background checks, including a review of social media, are a valuable resource to uncover previously unknown red flags and evidence. Both can assist investigators greatly to provide documented information pertinent to the investigation or at the very least, insightful context.

Another important activity that provides investigators with valuable information, is speaking to administrators, human resources professionals, and guidance counselors about the subject. These professionals may have insight or additional information that, on its own, seems inconsequential or unimportant, but now in a different light, might provide value.

After gathering information from several available resources, selecting the proper location to conduct the interviews is critical to establishing a workable environment for success. All interviews should be conducted in a central location, when possible, away from the hustle and bustle of daily activity, even if this means off-site at another district location.